---
title: "Facilities & Lab"
date: "2026-06-06"
modified: "2026-09-17"
medically_reviewed: "2026-09-17"
canonical_url: "https://www.arbor-fertility.com/facilities"

# Organization & Authority
organization: "Arbor Fertility"

# Content Classification
content_type: "Medical Education"
schema_type: "MedicalWebPage"
evidence_level: "Physician-Supervised Clinical Protocols"

# Patient Reviews
aggregate_rating: "4.9"
review_count: 105
---

# Facilities & Lab

## Table of Contents
* [Facilities & Lab](https://www.arbor-fertility.com/facilities#facilities-amp-lab)
* [Where the science of family-building happens.](https://www.arbor-fertility.com/facilities#where-the-science-of-family-building-happens)
* [A clinic that feels like it was designed for you — because it was.](https://www.arbor-fertility.com/facilities#a-clinic-that-feels-like-it-was-designed-for-you-because-it-was)
* [A full embryology lab, steps from the exam room.](https://www.arbor-fertility.com/facilities#a-full-embryology-lab-steps-from-the-exam-room)
* [On-site embryology](https://www.arbor-fertility.com/facilities#on-site-embryology)
* [ICSI fertilization](https://www.arbor-fertility.com/facilities#icsi-fertilization)
* [Vitrification & cryostorage](https://www.arbor-fertility.com/facilities#vitrification-amp-cryostorage)
* [Genetic testing partnerships](https://www.arbor-fertility.com/facilities#genetic-testing-partnerships)
* [Built for precision, not industrial throughput.](https://www.arbor-fertility.com/facilities#built-for-precision-not-industrial-throughput)
* [The scientists behind your embryos.](https://www.arbor-fertility.com/facilities#the-scientists-behind-your-embryos)
* [Jen Santiago](https://www.arbor-fertility.com/facilities#jen-santiago)
* [Lisa Ray, MS, ELD](https://www.arbor-fertility.com/facilities#lisa-ray-ms-eld)
* [Certified, accredited, and continuously audited.](https://www.arbor-fertility.com/facilities#certified-accredited-and-continuously-audited)
* [Accredited & recognized by](https://www.arbor-fertility.com/facilities#accredited-amp-recognized-by)
* [World-class facilities. Above-average outcomes.](https://www.arbor-fertility.com/facilities#world-class-facilities-above-average-outcomes)
* [See it for yourself.](https://www.arbor-fertility.com/facilities#see-it-for-yourself)
* [Tour the Lab in Person](https://www.arbor-fertility.com/facilities#tour-the-lab-in-person)
* [Explore our offices.](https://www.arbor-fertility.com/facilities#explore-our-offices)
* [Ready to see where it all happens?](https://www.arbor-fertility.com/facilities#ready-to-see-where-it-all-happens)
* [Our Chesterfield clinic pairs a CAP-accredited embryology lab with our exam rooms on the same floor. Every cycle starts and finishes within steps of the team caring for you.](https://www.arbor-fertility.com/facilities#our-chesterfield-clinic-pairs-a-cap-accredited-embryology-lab-with-our-exam-rooms-on-the-same-floor-every-cycle-starts-and-finishes-within-steps-of-the-team-caring-for-you)

---

![Arbor Fertility consultation room with teal tufted chairs and tree-of-life rug.](https://www.arbor-fertility.com/sites/default/files/facilities/facilities--hero-consultation-room_9.jpg)

## Facilities & Lab

## Where the science of family-building happens.

![Microscopy view of an ICSI procedure in the Arbor embryology lab](https://www.arbor-fertility.com/sites/default/files/facilities/icsi-poster.jpg)

MO

![Arbor Fertility consultation room with teal tufted chairs and tree-of-life rug](https://www.arbor-fertility.com/sites/default/files/facilities/facilities--hero-consultation-room-hipaa-crop.jpg)

![Arbor Fertility welcome nook with bench seating, Arbor banner, and Welcome sign](https://www.arbor-fertility.com/sites/default/files/facilities/facilities--welcome-nook-client-2026.jpg)

![Ultrasound and exam room with chaise and navy dresser](https://www.arbor-fertility.com/sites/default/files/facilities/facilities--ultrasound-exam-room-client-2026.jpg)

![Patient lounge with navy sofa, tree-of-life pillows, and award wall](https://www.arbor-fertility.com/sites/default/files/facilities/facilities--patient-lounge-client-2026.jpg)

Your experience

## A clinic that feels like it was designed for you — because it was.

We know that walking into a fertility clinic can feel overwhelming. That's why every detail of our Chesterfield office — from the cozy consultation rooms to the art on the walls — was chosen to make you feel welcomed, not processed.

You'll never feel like a number here. Our team knows your name, remembers your story, and sits with you in a room that feels more like a conversation than a clinical encounter.

- Private consultation rooms with comfortable seating
- A warm, art-filled waiting area — no sterile fluorescent lobbies
- Dedicated comfort spaces for before and after procedures
- A care team you'll recognize at every visit

On-site lab capabilities

## A full embryology lab, steps from the exam room.

Most clinics ship eggs and embryos to a partner lab across town — or across the state line. We don't. Every step of your cycle stays under one roof, with the embryologists you'll meet on consultation day.

## On-site embryology

![Service · Embryo creation illustration](https://www.arbor-fertility.com/sites/default/files/card-images/service--embryo-creation-illustration.png)

Eggs, sperm, and embryos never leave our building. Our embryologists handle every step of your cycle from retrieval through transfer, on the same floor as your exam room.

## ICSI fertilization

![Service · IVF with ICSI illustration](https://www.arbor-fertility.com/sites/default/files/card-images/service--ivf-with-icsi-illustration.png)

Intracytoplasmic Sperm Injection is included in every Arbor IVF cycle, not billed as a premium. Our team uses high-magnification micromanipulation to give every retrieval its best shot.

## Vitrification & cryostorage

![Service · Frozen embryo transfer illustration](https://www.arbor-fertility.com/sites/default/files/card-images/service--frozen-embryo-transfer-illustration.png)

Ultra-rapid freezing protects embryo and egg viability for years. Long-term storage is logged, alarmed, and audited — with vapor-phase tanks monitored around the clock. We partner with CryoFuture to provide secure, reliable long-term storage solutions that help ensure the safety and integrity of embryos, reproductive tissue, and patient samples.

## Genetic testing partnerships

![Illustration of a microscope and a rack of test tubes — fertility lab testing](https://www.arbor-fertility.com/sites/default/files/services/service--fertility-testing-illustration.png)

When PGT-A or PGT-M is part of your plan, we coordinate with national reference labs and walk through results together — in plain language, before any next-step decision.

Equipment & technology

## Built for precision, not industrial throughput.

Every cycle begins and ends within steps of where you'll meet our team. The Boreas™ IVF facility system ties our incubators, witnessing software, and storage tanks into one audit trail — so you know whose hands touched what, and when, at every stage of your cycle.

We invested in fewer, better instruments rather than the highest unit count, because precision and continuity matter more here than volume.

- ESCO Fertilisafe workstations with integrated time-lapse monitoring
- Olympus SZx18 stereo microscope and ESCO Multi-Zone ART Workstation, maintaining precise temperature and humidity control across multiple zones to support optimal conditions for handling eggs, sperm, and embryos
- High-magnification ICSI micromanipulation stations
- Vitrification kits with closed-system carriers for long-term safety
- Boreas vapor-phase liquid nitrogen storage with 24/7 alarmed monitoring
- Electronic witnessing software at every transfer step

[Schedule a lab tour](/get-started) to see the bench up close — we'll walk you past every station.

![Arbor Fertility on-site embryology lab — ESCO Fertilisafe workstations with time-lapse embryo monitoring](https://www.arbor-fertility.com/sites/default/files/homepage/home--tech-lab_3.jpg)

![Wider view of the Arbor Fertility embryology lab showing Fertilisafe workstations.](https://www.arbor-fertility.com/sites/default/files/facilities/facilities--lab-wide-view_9.jpg)

![ICSI micromanipulation station with high-magnification microscope.](https://www.arbor-fertility.com/sites/default/files/facilities/facilities--icsi-station_9.jpg)

![Microscopy view of an ICSI procedure in the Arbor embryology lab](https://www.arbor-fertility.com/sites/default/files/facilities/icsi-poster.jpg)

## The scientists behind your embryos.

Meet the lab team

The people running your cycle aren't anonymous technicians in another building. You'll meet both of them on consultation day — and they'll know your case by name.

## Jen Santiago

![Jen Santiago at Arbor Fertility.](https://www.arbor-fertility.com/sites/default/files/about/staff/about--jen-santiago-real.jpg)

Senior Embryologist

## Lisa Ray, MS, ELD

Embryology Laboratory Director

Standards & oversight

## Certified, accredited, and continuously audited.

Our embryology lab carries the same accreditation as the largest academic medical centers — and the same audit cadence. The credentials below aren't decoration; they're the standard we hold ourselves to before, during, and after every cycle.

![College of American Pathologists (CAP) accredited laboratory](https://www.arbor-fertility.com/sites/default/files/about/logos/logo--capital-magazine.png)

![CLIA Certified laboratory (Clinical Laboratory Improvement Amendments)](https://www.arbor-fertility.com/sites/default/files/about/logos/logo--clia-certified.jpg)

![FDA Registered Facility](https://www.arbor-fertility.com/sites/default/files/about/logos/logo--fda-registered-facility.png)

![ASRM Nursing Center of Excellence — Reproductive Endocrinology and Infertility, valid through 2029](https://www.arbor-fertility.com/sites/default/files/about/logos/ncoe-asrm-nursing-badge.png)

## Accredited & recognized by

Our lab is **CAP-accredited** by the College of American Pathologists, and our Boreas™ IVF facility system is audited on the same calendar as our clinical operations — not as a separate “lab review.” Recognized in 2025 by the St. Louis Business Journal Best of Business, *Most Influential Business Women*, and the Discover Missouri Life Awards.

Proven results

## World-class facilities. Above-average outcomes.

These aren't aspirational targets — they're third-party verified success rates from our Progyny clinic report, measured against national averages. The equipment and expertise under this roof deliver real results.

52.6%

Live Birth Rate
(Under 35)

Natl avg: 43.1%

 

93%

Single Embryo
Transfer Rate

Natl avg: 73.9%

 

86%

PGT
Utilization

Natl avg: ~55%

 

2.8%

Multiples
Rate

Lower is better · Natl avg: ~4%

 

[See Our Full Outcomes Report](/outcomes)

Inside the lab

## See it for yourself.

![](/sites/default/files/styles/hero_desktop/public/facilities/tour-bg.jpg.webp?itok=3kUYCL71)

## Tour the Lab in Person

Walk through our embryology lab, exam rooms, and consultation spaces — from the front door to the bench. See exactly where your cycle will happen, and meet the team who'll be with you at every step. Tours run by appointment on weekday afternoons.

 [Schedule an In-Person Tour](/get-started)

Eight locations

## Explore our offices.

## Ready to see where it all happens?

Tours run by appointment, weekday afternoons. We'll walk you past every station, introduce the embryologists handling your cycle, and answer the questions a brochure can't.

[Schedule a tour](/get-started) [Get directions](https://maps.google.com/?q=15320+Conway+Rd+Chesterfield+MO)

## Our Chesterfield clinic pairs a CAP-accredited embryology lab with our exam rooms on the same floor. Every cycle starts and finishes within steps of the team caring for you.

[Schedule a tour](/get-started) [See our locations](/locations)

Tour Arbor Fertility's CAP-accredited embryology lab and Chesterfield facilities — the technology, safeguards, and team behind every embryo in our care.